Refurbished Cozey – Quality Furniture at Reduced Prices

Q: How do I return a product?

Self-Service Portal: Available in the United States If you have a Cozey account, simply log in to the account you used to place your order and look for the return option under your eligible orders details. From there, you can follow the easy step-by-step instructions. Contact Form: Available in the United States If you don’t have an account or prefer personalized assistance, you can reach out to us using our contact form with your order number. We’ll be happy to help guide you through the process. Not Sure About Your Return? If you have a specific reason for your return, let us know—there may be an option to exchange your item for a different size or model that better fits your needs. If you aren’t sure what went wrong or why you’d like to return, feel free to share your thoughts. We’re here to understand and improve your experience, and we’ll do our best to help find a solution that works for you. Still Want to Return? If, after reviewing your options, you still prefer to return your product, no problem! Just follow the instructions provided through your chosen method. If you no longer have the original boxes or need special assistance, let us know and we’ll make sure to take care of everything for you.

Refurbished

Cozey Certified Refurbished breathes new life into returned products, offering them at a discount.
Products not meeting our quality standards are donated to ensure no sofa is left for waste.

How it works

Product is returned within the 30-day risk-free trial.

Product is rigorously tested and inspected.

Product meets our quality standards once assembled.

Product is sold refurbished with a discount.

Product stays out of landfills and keeps Earth cleaner.

Questions?

Consult our Refurbished FAQs

Shop Luna

Shop Luna before its gone forever.

Save 45%

LUNA REFURB - Luna - Sofa - Dream Grey - High Arms - Tall Legs - 2-Seater / 2 Arms / None

$565

$1,030

Save 45%

LUNA REFURB - Luna - Sofa - Dream Grey - High Arms - Tall Legs - 3-Seater - Non-Removable Seat Cover / 2 Arms / None

$765

$1,395

Save 45%

LUNA REFURB - Luna - Sofa - Storm Grey - High Arms - Tall Legs - 2-Seater / 2 Arms / None

$565

$1,030

Save 45%

LUNA REFURB - Luna - Sofa - Storm Grey - High Arms - Tall Legs - 3-Seater - Non-Removable Seat Cover / 2 Arms / None

$765

$1,395

Save 45%

LUNA REFURB - Luna - Modules - Ottoman / Dream Grey / Tall Legs

$120

$215

Save 45%

LUNA REFURB - Luna - Modules - Ottoman / Storm Grey / Tall Legs

$120

$215

Save 45%

LUNA REFURB - Luna - Modules - Ottoman / Snowdrift / Tall Legs

$120

$215

Shop All

In-stock & ready to ship. Covered by our 5-year warranty. Eligible for 30-day risk-free trial.

Save 25%

Ciello - Sofa - Limestone - High Angled - 3-seater / High Angled / No Add-On

$1270

$1,695

Save 25%

Ciello - Sofa - Opal White - High Angled - 2-seater / High Angled / No Add-On

$880

$1,170

Save 25%

Ciello - Sofa - Snowdrift - 2-Seater / Regular Arms

$870

$1,160

Save 25%

Ciello - Sofa - Snowdrift - High Angled - 3-seater / High Angled / No Add-On

$1270

$1,695

Save 25%

Ciello - Sofa - Storm Grey - 2-Seater / Regular Arms

$820

$1,090

Save 25%

Ciello XL - Sofa - Night Sky - Regular Arms - 2-seater / Regular Arms / No Add-on

$975

$1,300

Save 25%

Ciello XL - Sofa - Snowdrift - Regular Arms - 2-seater / Regular Arms / No Add-on

$1030

$1,370

Save 25%

Atmosphere - Sofa - Ash - 3-seater / Ash / 2 High Arms

$1450

$1,935

Save 25%

Gaia - Sectional - Limestone - 3-seater sectional (L) / 2 Regular Arms / None

$1515

$2,020

Save 25%

Gaia - Sofa - Limestone - 3-Seater / 2 Regular Arms / None

$1115

$1,485

Save 25%

Gaia XL - Sofa - Limestone - 2-Seater / 2 Regular Arms / None

$925

$1,230

Save 25%

Gaia XL - Sofa - Limestone - 3-Seater / 2 Regular Arms / None

$1295

$1,725

Save 25%

Neptune - Sectional - Snowdrift - 4 - Seater Sectional (L) - Full Sofa-Bed / Regular Arm / None

$2325

$3,100

Save 25%

Altus - Sofa - Latte - Square Arms - 2-seater / Latte / No Add-On

$375

$500

Save 25%

Mistral - Sectional - Pebble - Block - Terracotta - 4-seater sectional / Regular / No End Table ; No Inline

$1520

$2,025

Save 25%

Mistral - Sectional - Sandstone - Block - Sandcastle - 3-seater sectional (L) / Regular / No End Table ; No Inline

$1255

$1,675

Save 25%

Mistral - Sofa - Pebble - Block - Sandcastle - 2-seater / Armless / No End Table ; No Inline

$635

$845

Save 25%

Mistral Tables - Pebble / Square Coffee Table

$265

$355

Save 25%

Mistral Tables - Pebble / End Table

$190

$255

Save 25%

Mistral Tables - Sandstone / In-Line Table

$160

$210

Save 25%

Vela - Dining Chair (Set of 2) - Walnut / Sage

$165

$220

Save 25%

Vela - Dining Chair (Set of 2) - Walnut / Ash

$165

$220

Save 25%

Vela - Dining Chair (Set of 2) - Walnut / Nightfall

$165

$220

Save 25%

Vela - Dining Chair (Set of 2) - Oak / Snowdrift

$165

$220

Save 25%

Vela Accent Chair - Chair (Full) / Oak/Fog

$130

$170

Save 25%

Vela Accent Chair - Chair (Full) / Oak/Midnight Blue

$130

$170

Save 25%

Vela Accent Chair - Chair (Full) / Oak/Smoke

$130

$170

Save 25%

Vela Accent Chair - Chair (Full) / Oak/Cloud

$130

$170

Save 25%

Vela Accent Chair - Chair (Full) / Walnut/Fog

$130

$170

Save 25%

Vela Accent Chair - Chair (Full) / Walnut/Midnight Blue

$130

$170

Save 25%

Vela Accent Chair - Chair (Full) / Walnut/Smoke

$130

$170

Save 25%

Mensa Coffee Table - Walnut / Coffee Table

$115

$150

Save 25%

Mensa Coffee Table - Oak / Coffee Table

$115

$150

Save 25%

Mensa Coffee Table - Black Wood / Coffee Table

$115

$150

Save 25%

Stella Coffee Table - 1 Unit / Oak

$160

$210

Save 25%

Mensa Side Table - Walnut / Side Table

$70

$95

Save 25%

Mensa Side Table - Black Wood / Side Table

$70

$95

Save 25%

Stella Media Unit - 1 Unit | No Door / Walnut

$120

$160

Save 25%

Stella Media Unit - 1 Unit | Door / Oak

$145

$190

Save 25%

Vela - Dining Table - Oak / Full Table

$220

$295

Save 25%

Altus - Module - Ottoman - Ottoman / Fog

$135

$180

Save 25%

Atmosphere - Module - Decorative Pillows - Smoke / Pair

$25

$35

Save 25%

Atmosphere - Module - Lumbar Pillow - Lumbar Pillow / Smoke

$25

$30

Save 25%

Ciello - Module - Ottoman - Storage Ottoman / Snowdrift

$265

$350

Save 25%

Ciello Ottoman - Storage Ottoman / Dream Grey

$250

$335

Save 25%

Ciello Ottoman - Storage Ottoman / Night Sky

$250

$335

Save 25%

Gaia - Modules - Ottoman / Basalt

$240

$320

Save 25%

Neptune - Modules - 4-in-1 Ottoman / Fog

$195

$260

Save 25%

Neptune - Modules - 4-in-1 Ottoman / Sesame

$205

$270

Save 25%

Ciello XL - Module - Storage Ottoman - Storage Ottoman / Cypress Green

$275

$365

Save 25%

Ciello XL - Module - Storage Ottoman - Storage Ottoman / Limestone

$295

$390

Save 25%

Ciello XL - Module - Storage Ottoman - Storage Ottoman / Dream Grey

$275

$365

Save 25%

Altitude Wall Shelf & Cabinet - Shelf / 1 unit / Oak

$50

$65

Save 25%

Altitude Wall Shelf & Cabinet - Shelf / 1 unit / Walnut

$50

$65

Save 25%

Altitude Wall Shelf & Cabinet - Shelf / 1 unit / Black Wood

$50

$65

Save 25%

Altitude Wall Shelf & Cabinet - Shelf / Set of 2 - (1x2) / Black Wood

$100

$130

Save 25%

Altitude Wall Shelf & Cabinet - Shelf / Set of 2 - (2x1) / Black Wood

$100

$130

Save 25%

Altitude Wall Shelf & Cabinet - Shelf / Set of 3 / Black Wood

$145

$195

Save 25%

Altitude Wall Shelf & Cabinet - Shelf / Set of 4 / Black Wood

$195

$260

Save 25%

Altitude Wall Shelf & Cabinet - Cabinet / 1 unit / Oak

$35

$45

Save 25%

Altitude Wall Shelf & Cabinet - Cabinet / 1 unit / Black Wood

$35

$45

Save 25%

Altitude Wall Shelf & Cabinet - Cabinet / 1 unit / Dove

$35

$45

Save 25%

Altitude Wall Shelf & Cabinet - Shelf / 1 unit / Dove

$50

$65

Save 25%

Altitude Wall Shelf & Cabinet - Shelf / Set of 2 - (1x2) / Dove

$100

$130

Save 25%

Altitude Wall Shelf & Cabinet - Shelf / Set of 2 - (2x1) / Dove

$100

$130

Save 25%

Mensa Credenza - Black Wood / Credenza

$185

$245

Save 25%

Vela - Bench - Walnut / Snowdrift

$165

$220

Save 25%

Vela - Bench - Oak / Snowdrift

$165

$220

Save 25%

Vela - Bench - Oak / Sage

$165

$220

Save 25%

Vela - Bench - Oak / Nightfall

$165

$220

Can't find what you're looking for?

Get an email once we replenish our refurbished stock.

Refurbished FAQs

Are there any return fees?

Returns with Cozey are completely free of charge during your 30-day risk-free trial period, provided that the items are returned in their original packaging. Our furniture is shipped in custom-designed boxes that ensure the product's protection and facilitate easier shipping. To qualify for a free return, please ensure that you repack the items in these original boxes. If the return is initiated without the original packaging, or if the product is returned with significant damage, we may either decline the return or charge a return fee, which is 15% of your order's value. For replacement boxes or further inquiries about return policies and fees, reach out to us.

How do I return a product?

Self-Service Portal: Available in the United States

If you have a Cozey account, simply log in to the account you used to place your order and look for the return option under your eligible orders details. From there, you can follow the easy step-by-step instructions.

Contact Form: Available in the United States

If you don’t have an account or prefer personalized assistance, you can reach out to us using our contact form with your order number. We’ll be happy to help guide you through the process.

Not Sure About Your Return?

If you have a specific reason for your return, let us know—there may be an option to exchange your item for a different size or model that better fits your needs. If you aren’t sure what went wrong or why you’d like to return, feel free to share your thoughts. We’re here to understand and improve your experience, and we’ll do our best to help find a solution that works for you.

Still Want to Return?

If, after reviewing your options, you still prefer to return your product, no problem! Just follow the instructions provided through your chosen method. If you no longer have the original boxes or need special assistance, let us know and we’ll make sure to take care of everything for you.