We always offer free shipping across the continental USA (which excludes Hawaii, Alaska, and Virgin Islands). No minimum is required.

We offer free shipping across the continental USA (which excludes Hawaii, Alaska, and Virgin Islands). Some exceptions may occur in very rural areas inaccessible to our delivery partners.

Shipping times vary with stock availability, but delivery can be expected within days from the time it is confirmed as shipped. Delivery estimates to your current location are also provided below the Add to Cart button on the product’s page.

When your order arrives, you can expect multiple boxes left on your doorstep depending on the number of seats you have. Every seat, pair of arms, and ottoman comes in its own box. Our boxes have handles for convenient moving. Our assembly is tool-free and everything you need is inside the boxes.

To make changes to your shipping address after ordering, make sure to contact our Customer Happiness Team before it is shipped. We cannot guarantee that changes will be accepted, but please contact our Customer Happiness Team at support@cozey.com and we will do our best to accommodate you.

Though we cannot schedule your delivery on a specific date, we can delay your order until you are ready for it to arrive. Please contact our Customer Happiness Team at support@cozey.com and we will do our best to accommodate you.

To compare the dimensions and weight of different Cozey seating models, please visit the Compare Collections page. You will find exact size and weight of all types of boxes per collection.

Though our couriers do not deliver packages inside your home, the boxes are conveniently sized to move easily and fit through any door. While it’s always nice to have someone help you, it can be done alone.

No need to be home on delivery day. You will receive an “Out for delivery” notification from the delivery partner. Couriers will leave the boxes at your doorstep, welcoming you once you’re back.

Couriers may bring boxes to the unit door if it’s reasonable to do so. In any cases where that is not possible, they will leave them in the entrance or lobby of the building in a safe location. If they are unable to leave the boxes safely, they will reattempt delivery on the next business day. Please keep in mind that every building is different and that couriers are doing their best to deliver your packages.

Yes, for a bulk order or a corporate order, you can always contact us at support@cozey.com.