Our warranty covers all defective parts not related to consumer-caused damage or modifications. Please note that we will send you the defective parts only: the warranty is not an exchange of the whole module.
Learn moreFrom the day you receive your Cozey product, you have 30 days of risk-free trial. If it doesn’t fit your needs, we will take it back for free. Simply keep the original boxes and contact us at support@cozey.ca.
Learn moreShipping times vary with stock availability, but delivery can be expected within days from the time it is confirmed as shipped. Delivery estimates to your current location are also provided below the Add to Cart button on the product’s page.
Learn moreWe always offer our best pricing thanks to our direct-to-consumer business model. You can always check out our Refurbished page which offers lightly-used models at 15% off. Furthermore, to provide you greater payment flexibility, we’ve partnered with Affirm to offer accessible financing plans for everyone. Learn more and pre-qualify on our Financing page.
Learn moreIn true Cozey fashion, we offer payment options that suit your needs. Our financing partner, Affirm, affords you greater flexibility in your payments without hard credit checks or fees.
Learn moreEasy to out together, good shipping experience. Couch is comfy and a great colour. Love the shape and style.
Great, firm sofa that doesn’t sit too low to the ground. I’m 5’3” and comfortable, and my hubster is 6’7” is also comfortable. If I had one complaint it is the type of woven fabric used because little cat claws really catch. If there were any new, more pet friendly fabrics available in the future, I’d love it if a few became available as slip cover/cushion cover sets.
While it is hard to conceptualize how it will look in your space - and even with measuring it out it looked larger than I thought - this sofa set will allow us to have many cosy and warm family moments together.
We love our new sofa it is so comfortable! The extra wide seating provides space to snuggle up with your love ones without falling off! The colour is beautiful! Definitely recommend!
We made a big risk buying something we haven't tried or have seen in person and glad we did! We love the sunset beige color of the Ciello couch and we paired it with the matching Chloe rug. It really brightened up the room and made it cozier. The XL seats are really comfortable and once you sit it’s hard to get up from there because it’s so relaxing to lounge. The kids have caused some small stains but it was easily removed. They also keep jumping on it and it has fluffed all the cushions nicely. Customer service is also. We requested for swatches and it came fast. The delivery of the couch and rug took 2 days only and they came in great shape. We’re impressed! This is definitely a good purchase and we hope to enjoy it for many years!
So comfortable and perfect for my family room! Quick resolution of a mix-up in corner seats, where 2 sets of corner backs were initially delivered. Easy to put together and very solid.
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